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“We had that problem for a month before you fixed it in 1 day!”

Download Microsoft Authenticator
How To set up Multi-Factor Authentication for your Microsoft 365 Accounts
Android Users:
Click here
iPhone Users:
Click here

Microsoft has set October 15, 2024 as the day of required Multi-factor Authenticaiton for your Microsoft 365 accounts.    This can affect your email, Excel, Work, Outlook and other related services

There will be a lot of fake support options out there so be careful getting unsolicted emails offering to help.    You can ring our office at 214-749-1411

 

The links above take you directly to the app store related to your device. 

 
Depending on your web environment there will be different methods to get the advanced authentication setup.   It all starts with getting the app and in general adding an authentication method.  You will have your username, password and authentication app on your device.   Other backup methods can also be setup in case your authentication app is not available.  This is highly recommended!
 
If you do not know your current user name and password this will need to be located in order to setup authentication.   Many people will need to reset the password if it is lost and your computer just “remembers” it for you.